Account Associate - State Farm Agent Team Member
Full Time • Wintersville - OH
Responsive recruiter
Replies within 24 hours
Benefits:
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Wintersville, OH and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
ABOUT OUR AGENCY:
I opened my agency in January of 2017 after spending 12 years in the financial industry, bringing a strong foundation in business and financial guidance into agency ownership. I graduated from Cadiz High School and earned my degree in Business Administration from West Liberty University. Community involvement is a core value for our office — we proudly sponsor the Steubenville Nutcracker Village, local baseball teams, and 4-H auctions, and I’m an active member of the Jefferson County Chamber of Commerce. Supporting local organizations and showing up for our community is an important part of how we do business.
We’re proud to be recognized locally, including being a 2025 Herald-Star nominee for Best Places to Work. Our agency was also voted Best Insurance Agency in both 2024 and 2025, and was named Best Insurance Agent in 2025.
For our team, we offer a Simple IRA, licensing reimbursement, and a strong emphasis on work-life balance. Our office culture is rooted in service, stability, and connection, and we’re looking for people who value community involvement and want to grow in an agency that truly cares about the people it serves. If you’re looking for a place where you can grow while making a positive impact in your community, this could be the right fit for you.
ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Casie Johnson - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
- Manage customer accounts and update information in the database.
- Assist customers with policy changes and inquiries.
- Process insurance claims and follow up with customers on claim status.
- Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
- Strong organizational skills and attention to detail.
- Excellent customer service and communication skills.
- Previous experience in insurance or a related field preferred.
Compensation: $47,000.00 - $67,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Wintersville, OH and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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